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GlossaryB2C Marketing

B2C Marketing

What is B2C Marketing?

B2C Marketing aka business to customer is a type of marketing where a business is marketing to a customer rather than a company as a customer.

What is an example of B2C marketing?

If you’re in a business that sells consumer goods and you want customers to buy your good or service, you’ll want to use B2C marketing. 

Duolingo is an example of a B2C company that markets well to its consumers. They know who their exact audience is and how to target them through fun and engaging marketing campaigns.

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How does B2C marketing work?

The best advice we can give to make B2C marketing work for you is to know exactly who your customer is. What are their pain points? What are they motivated to do? What issues do they have? What do they aspire to? Knowing exactly who you’re marketing toward will help you figure out an overall strategy for your business.

B2C Marketing Tips

Running a successful B2C marketing strategy can be tough. If you’re not sure where to start, here are our tips on creating a B2C marketing plan:

Build a strong brand and voice

Know who you are! If you’re unsure of who exactly your brand is, you’re going to confuse your audience as well as yourself. Identifying exactly who your brand is before you start marketing yourself and having a recognizable brand are key to running a successful marketing strategy. 

Email marketing

Email marketing is an essential part of B2C marketing. It’s a great way for you to generate leads to your website and can help lead to conversions for people to purchase your product or service.

Connect with your audience on a personal level

You can’t just expect to write generic copy and have your audience actively engage with it and buy items from you. Nope. You need to have a personality when it comes to engaging your customers. Create personalized campaigns to target your customers to make them feel special and important to you and your brand.

Create retargeting ads

Did a customer leave your website a bit too soon before clicking “buy now”? Having retargeted ads will be important to drive back those sales to your website.

Leverage social media

This might seem like a “duh” but social media is going to be incredibly important for your B2C business. It will help you showcase your products and services and also your personality as a brand. Why would anyone buy anything from you if they don’t know anything about you? Spoiler alert: They won’t.

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